Support

We don’t just deliver and disappear. Ongoing support is available via Minibems technical helpdesk through each stage of the installation process.

Talk to support

Send us a support enquiry

Call Minibems support on 01392 249 110

Email Minibems Support support@minibems.com

FAQs

Why do I need Minibems?

Up to 50% of heat can be lost from unregulated heat networks with poor system control. Minibems addresses this problem to deliver efficient, economical heating.

What is Minibems?

Minibems is a holistic control and monitoring platform that can deliver significant energy and carbon reductions in a complex heat network environment.

How could I benefit from using Minibems?

Minibems has the potential to deliver significant energy efficiencies, reduced running costs and carbon savings - reducing both your fuel bills and impact on the environment.

Can you help me design a new heating system that works with Minibems?

Yes – we can help design a bespoke heating system that meets your requirements. Please contact us on 01392 249 110.

Can I retrofit Minibems into my existing heat network?

Yes – Minibems can be incorporated into existing heat networks to improve performance. However, depending upon the age and condition of your heat network, it might be cost-effective to upgrade your heating appliances at the same time.

What is meant by Minibems ‘advanced control’?

Minibems provides monitors and controls a number of complex features to ensure your heat network is running as efficiently as possible. It does this through weather compensation, the control of network return temperatures, stepless modulation, remote monitoring and fault diagnosis, and dynamic heat network control.

How much could I save on my fuel bills by using Minibems?

You could save as much as 25% on your fuel bills by installing a Minibems-controlled heating system.

How can I control my Minibems-enabled heat network?

Minibems can be controlled remotely from anywhere with an internet connection thanks to its cloud control platform. This allows you to monitor live and historical operational data, as well as set and amend heating schedules.

Can I use Minibems with renewable heating?

Yes – Minibems can be used alongside renewable heating technologies including biomass, solar thermal, heat pumps. It can also be used with gas, oil and LPG boilers. Minibems comes pre-coded with the specific ideal operating conditions for each application, and can adapt usage according to the requirements of the heat network and wider environment.

Are there any independent reviews of Minibems?

Minibems technology has been supported by energy experts from the private and public sectors, receiving over £600,000 of funding from the Department of Energy & Climate Change, Innovate UK and Shell. Minibems was also a Regional Finalist at the Shell Springboard Awards 2016.

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